Viking Trail of Newfoundland

Hello to Hanover Holidays and Parsons Bus Company.

I have just arrived back in Ontario after the best two weeks in Newfoundland. I wanted to send both companies an email to express how awesome your two employees are.

Jan was super organized and made every day amazing! She accommodated when needed and gave us a spectacular Newfoundland experience. The relationships she has with the hospitality providers throughout Newfoundland is a treasure I hope Hanover Holidays appreciates! I’d recommend a trip she was doing to anyone!

Mike was a fantastic driver! He got us to all the places we needed to go, and made each day excellent. On the day we came back from Labrador and ran into the problem, Mike handle the situation professionally and with out any real inconvenience to any of us. He went out of his way to make sure we were all ok. I’d hop on any bus that he was driving!

I am sure that throughout the tour season both of your companies receive complaints, and I wanted to make sure you also receive some that just tell you how awesome your staff is.

But if you really need to have a complaint it is this- I wish they didn’t make me get off the bus at the Deer lake airport and I could have just stayed with them touring around Newfoundland! 😂

Take care & be proud of your staff!

Lisa Irwin

“Thanks for the wonderful bus trip to Newfoundland & Labrador. It’s been an educational and fun time.”
Stratford, ON

“I found it very enjoyable and informative. Enjoyed learning many things and seeing so many places I had only read about before. I met many new people and made new friends. The whole trip was a lot of fun.”
Toronto, ON

“Even better than I thought it would be! Loved all the information provided by Jan when we were on the bus. Lots of laughs, lovely meeting new people and historical stops. I will go home and read more about Newfoundland! The people are so kind and have pride in their province.”
Owen Sound, ON

“Wouldn’t have stopped at Insectarium or Salmon Centre if on our own BUT HIGHLY RECOMMEND. Loved. L’Anse aux Meadows & Norstead very impressive. Loved Basque Whaling Centre at Red Bay. Jocelyn and Ray are both top notch.”
Kitchener, ON

“had excellent meals. Exceptional/hardworking staff at all the hotels. Jocelyn and Ray were awesome.”
Ottawa, ON

“Jocelyn and Ray were amazing! They are a great team. We really had the BEST time at the Mayflower!!”
Sarnia, ON

“All hotels/accommodation were excellent. Super choice!! Excellent staff. This is my third tour with Hanover and again have not been disappointed. Very informative, well looked after by very happy and pleasant people.”
Berks, England

“Excellent trip. Well organized, well balanced between free time & organized time. Meals we had to buy were very reasonable and tasty with sufficient choice. Some nice musical surprises.”
Lucknow, ON

“tour director Excellent and all hotels very good. Love the Island. Fascinating, very enjoyable, learned a great deal.”
London, ON

“Wonderful time. Newfoundlanders are very friendly and each venue is very informative.”
Kitchener, ON

“Tour guide extremely knowledgeable and did a fabulous job. Excursions excellent, you really get a feel for Newfoundland.”
Newmarket, ON

“Extensive tour-saw all the highlights. Excellent driver, we felt safe and he was very pleasant. Jan worked hard to keep everything in order.”
Brantford, ON

“jan is excellent. Very informative, wonderful scenery and meals, also the entertainment. Enjoyed seeing Labrador and the boat trip through Gros Morne.”
London, ON

“I have taken (with other companies) many tours throughout the USA, Europe(including England and Ireland) and I recently returned from British Columbia and I can truthfully say that Jan has been the “BEST”, most informative, accommodating and delightful tour guide “EVER”! Jan made sure that we saw every corner of Newfoundland and as much of Labrador as time permitted. My friends and I enjoyed every minute of our tour! Sam, the bus driver, was excellent as well.”
Sudbury, ON

“We enjoyed this tour very much. The places we saw were very fabulous, especially we saw the whales, moose, caribou and lovely puffin. Our tour director Jan was so knowledgeable and very nice. The driver was responsible and got us there safely. The hotels we stayed were good. We really appreciated all Jan and driver did for us.”
Toronto, ON

“Tour guide very knowledgeable and seemed to know everyone on the Island! All hotels/motels were excellent and the food…1st bus tour. Learned lots++, enjoyed the spare time we had before supper just to relax and go for a walk. Enjoyed all the extra’s. I will encourage anyone any age to take this tour-age doesn’t matter.”
Holyrood, ON

“Jan filled us with information on the culture and history of Newfoundland, as well as a great deal of entertainment. Can’t say enough about our great experience with her as our guide.”
Grand Bend, ON

“Tour and Driver Plus++. For 12 days we had great rooms and hospitality, all were clean. It was an excellent trip. Jan and Ray were wonderful. This was our first bus tour but not the last.”
Hanover, ON

“I didn’t want this tour to end. Our tour director was very knowledgeable about her province and happy to share. We enjoyed excellent and delicious meals, great music and comfy beds.”
Dorchester, ON